Last Updated Date: March 4th, 2025
1. Introduction
Welcome to Zentrix. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect both personal information that you provide and non-personal data automatically when you use Coach Z.
Personal Information You Provide:
Account Information: When you create an account (after using up to three free daily prompts) or register for full access, we collect your name, email address, and trading experience to tailor the tool to your needs.
User Content: This includes any prompts or other data you enter when interacting with Coach Z. If used to improve the tool’s performance, such content will only be processed in accordance with this Privacy Policy and with your ability to opt out (see Section 3 below).
Automatically Collected Information:
Usage Data: We collect data on how you interact with Coach Z, including pages visited, time spent, and features used.
Technical Data: This includes your IP address, device type, browser type, operating system, and similar technical details.
Cookies and Tracking Technologies: We use cookies and similar technologies (like pixels and web beacons) to enhance your experience, maintain session information, and analyze website engagement. For more details, please refer to our Cookie Notice.
3. How We Use Your Information
We use your information for the following purposes:
Providing and Improving Services:
To operate, personalize, and enhance Coach Z.
To analyze usage trends and improve functionality and user experience.
Model Training and Service Enhancement:
User prompts and other content may be used to help improve and develop our algorithms. If you prefer that your prompts not be used for this purpose, you can opt out via the settings in your account (or by contacting us as described in Section 10).
Communication:
To send you service-related messages (e.g., account updates, technical notices) and, with your consent, marketing communications.
Legal and Security Purposes:
To comply with legal obligations, prevent fraud, protect our rights and the safety of our users, and respond to security incidents.
4. Legal Bases for Processing Your Information
We process your information only when we have a valid legal basis under applicable law. These bases include:
Consent: When you provide explicit permission for specific processing activities.
Legitimate Interests: For improving our services, analyzing usage, and personalizing your experience—provided that your interests do not override your fundamental rights.
Legal Obligations: When required to comply with legal and regulatory requirements.
Vital Interests: To protect your life or the safety of others.
5. Data Sharing and Disclosures
We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following circumstances:
Service Providers: We share information only with trusted vendors who assist us in operating our services (e.g., hosting, analytics, payment processors). These vendors are contractually obligated to protect your data.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
With Your Consent: We may share your information if you provide explicit permission.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymized.
7. Security Measures
We implement commercially reasonable technical, administrative, and organizational measures to protect your information. These include encryption of data in transit and at rest, regular audits, and secure data storage practices. While no method is 100% secure, we strive to safeguard your data against unauthorized access, loss, or misuse.
8. International Data Transfers
Your data is stored on servers located in the United States and is subject to U.S. laws. If you are accessing our services from outside the United States, please be aware that your information may be transferred internationally under legally valid mechanisms.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from individuals under 13. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately so that we can take appropriate steps.
10. Your Rights and How to Exercise Them
Depending on your jurisdiction, you may have rights regarding your personal data, including:
Access: The right to request copies of your personal data.
Correction: The right to correct inaccurate or incomplete data.
Deletion: The right to request deletion of your personal data.
Data Portability: The right to receive your data in a structured format.
Restriction and Objection: The right to restrict or object to certain processing activities.
Withdrawal of Consent: If processing is based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us at team@zentrix.ai or via our data subject request process outlined on our website.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your website experience.
Maintain session information.
Analyze website performance and user engagement.
You can manage your cookie preferences through your browser settings or via our Cookie Notice on our website. Note that disabling cookies may affect certain functionalities of our services.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via a prominent notice on our website or through email. We encourage you to review the policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: team@zentrix.ai